FAQ
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Can I speak to you?
Absolutely! Give us a call anytime 9am-5pm (PT) Monday-Friday at 6048649728.
Alternatively, shoot us an email to info@ablecresting.com and we'll get back to you as soon as possible.
What colors do you offer?
Loads! Our staple Gildan hoodie is available in a range of 42 colours and we can print in almost any color. Explore our hoodie page to see all the options.
What sizes do you offer?
We offer youth and adult sizes for our most popular hoodies/ sweatshirts and t-shirts. Adult sizing goes up to 3XL - 5XL depending on the style.
Be sure to check our sizing charts on the store to make sure you order the correct size.
Where are your hoodies produced?
We print and embroider every hoodie right here in Abbotsford. So when you order from us, you can trust that quality isn't an afterthought - it's built into every stitch.
What's your turn around time?
Delivery typically takes 2–3 weeks, and up to 4 weeks for complex projects. Please note that we get very busy towards Christmas - so the earlier you place your order, the better!
Do you only do hoodies?
Not at all! Spirit wear is our specialty - think t-shirts, jackets, track pants, and sports jerseys. Looking for hard goods like water bottles, bags, or lanyards? No problem. We'll source those from our network of trusted suppliers. Just reach out by phone or email with your ideas, and we'll take care of the rest.
Can I use my own design?
We can print or embroider just about anything on any garment. Even if you only have a rough idea, our design team will turn your thoughts into graphics and mockups for your approval. Just email us your logos or designs - we're happy to work with what you have.
How should i wash my hoodie?
Our prints and embroidery are tough — they should last as long as the garment itself with normal washing. But if you want them to stay looking awesome for as long as possible, here's what we suggest:
- Wash inside-out on a cool cycle (30°C)
- Tumble dry low
- Iron inside-out
Is there a minimum order?
We're proud to fulfill orders of 12 items or more - and we don't believe in treating smaller orders like an afterthought. Whether you need 12 or 300, you'll receive the same attentive service. Every student matters to us.
Do you accept returns or exchanges?
Because every batch of hoodies is made to order, we don't offer returns or exchanges. We want you to love what you get, so please take a moment to review our sizing charts before ordering. If you're unsure about sizing, feel free to reach out - we're always happy to help!
How much do you hoodies cost?
While we have ballpark prices published on our site, every order is different. Factors like stitch count, number of screen printing colors, and personalization all affect the final cost.
Please contact us with your requirements and we'll provide a personal, all-inclusive quote so you know exactly what you're paying for.
Rest assured, our prices are very competitive. We strike the perfect balance between excellent quality and great value.
How do I start?
Placing an order is easy. Just reach out via our online contact form or drop us an email info@ablecresting.com. Want a little more guidance? Head over to our How to Order page for all the details.
How much is delivery?
Delivery of orders over 12 hoodies is always free.
How do I shop my school's grad hoodie?
To place an order, locate your school or club on our dropdown menu. From there you can shop, add to cart, and checkout.
Once the store closes, we'll work on production and deliver them straight to your school.
I missed the deadline for ordering online, now what?
Unfortunately we are unable to accommodate one-offs.